Housekeeping Assistant - Role Overview

The Housekeeping Assistant is responsible for supporting the cleanliness, presentation and housekeeping standards across the Hothorpe Estate, including bedrooms, lodges, event spaces, restaurants, bars, public areas and back-of-house spaces at Hothorpe Hall and The Woodlands.

This is a hands-on role, working as part of the housekeeping team to ensure all areas are maintained to a high standard. You will take pride in your work, support your colleagues, and help deliver a consistently clean, welcoming and “event-ready” environment for every guest.

Key Responsibilities

Clean and service bedrooms, bathrooms, lodges and public areas to a high standard
Prepare rooms for arrivals, stay-overs and departures
Support event space setup and turnaround
Follow cleaning schedules, checklists and SOPs
Work closely with the housekeeping team and other departments
Report maintenance issues, damages or guest requests promptly
Handle linen, restock supplies and use products responsibly
Follow all health & safety procedures, including COSHH
Support environmentally responsible practices

Requirements

Previous housekeeping or cleaning experience preferred (not essential)
Good attention to detail and a positive, team-focused attitude
Ability to work flexibly, including weekends and busy periods

Working Pattern

Full-time or part-time hours available
Shift pattern will include weekends and bank holidays as required
Flexibility to support busy periods, events and peak seasons